Our vison is to enable each service user to exercise choice and control over the way they live their lives.
This means supporting individuals to:
- Become more independent;
- Maximise the choice and control they have over their lives;
- Maintain and increase their dignity and self-respect;
- Play an active role within their communities;
- Build friendships and networks within these communities;
- Enjoy opportunities to learn and grow to realise their potential; and
- Maximise the safety and security they need to achieve their goals.
We are passionate about putting each individual at the heart of their support and so every aspect of the support we provide is specific to that individual. We believe we are values led organisation, but what does this mean?
For our service users it means, we will:
- Listen to you;
- Support you to achieve your goals in life;
- Ensure you are at the centre of your support;
- Support you to maintain and develop relationships;
- Assist you to explore and access your community;
- Continually review your support and enable you to change things, where needed;
- Ensure you are aware of your rights both as a service user and as a citizen;
- Be open and honest when we make mistakes;
- Seek out and appreciate the potential in you;
- Employ committed and well-trained staff who represent GCS’s key values: Engaging, Enabling and Empowering;
- Ensure that you are satisfied with our service by asking you for your view on a regular basis; and
- Be fully compliant with CQC to deliver personal care (as part of a wider support package).
For our staff it means, we will:
- Provide training to enable you to do your job safely and to the best of your ability;
- Support you in developing your career in health and social care;
- Listen to you;
- Recognise you as part of the organisation;
- Treat you fairly;
- Respect your work/life balance; Provide on-call support 24/7 by someone who knows the person that you are supporting; and
- Celebrate your success and try to make your work environment enjoyable.